The typical vehicle has about 30,000 parts, including several networked computers and miles of wiring. Finding exactly what is wrong can be very complicated and take some time. Once our ASE certified technicians have determined the cause of the problem, they can work out the plan for how to fix it and tell you how much it will cost.
When you look at it this way, it makes perfect sense that, 1) your Falmouth Motorcar service advisor cannot provide an estimate before the diagnosis is done, and 2) there is a charge for diagnostic services. You expect to pay for an office visit to the doctor and for any needed tests before you can be presented with your treatment options and costs; the same goes for your vehicle.
We know it can be frustrating when something is wrong with your car and you aren’t sure what is going to be involved in getting it fixed. We’ll do everything we can to help you through the process, communicating with you at each step along the way. At Falmouth Motorcar we have highly trained diagnostic technicians and state-of-the-art diagnostic equipment to uncover the cause of your problems. We have the same factory scan tools as the dealerships and can reprogram and flash vehicles just like they can.We use quality replacement parts to help make sure you stay on the road after the repair is done. That’s our prescription for automotive peace of mind.